Shipping policy

Shipping Policy

Thank you for shopping with Genae Creations.

Shipping Locations

We currently ship within the United States only.

Processing Time

All orders are processed within 2–5 business days.

Because our items are handcrafted in small batches, processing times may vary slightly during high-volume periods.

Shipping Rates & Delivery Time

Shipping rates are calculated at checkout.

Estimated delivery time:

Standard Shipping: 3–7 business days after processing

Please note that delivery times are estimates and may vary due to carrier delays.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Incorrect Addresses

Please ensure your shipping address is accurate at checkout.
Genae Creations is not responsible for packages delivered to incorrectly entered addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact the shipping carrier first using your tracking number. If you need assistance, you may contact us at:

genaecreations@yahoo.com